TERMS AND CONDITIONS
Website Terms and Conditions
Copyright 2019 Go Walk Tas Pty Ltd, ACN 622 866 264
Printing or distributing the information contained in this website for commercial purposes is strictly forbidden without prior written consent, which can be obtained by email firstname.lastname@example.org
The information is provided by Go Walk Tas Pty Ltd and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.
Links to other websites
Through this website you are able to link to other websites which are not under the control of Go Walk Tas. We have no control over the nature, content and availability of those sites. Go Walk Tas Pty Ltd recommends that virus checks should be done on any downloaded Site Materials or Linked Materials. The links provided to other websites are done for convenience purposes only and Go Walk Tas Pty Ltd do not purport to approve or endorse any of the Linked Materials.
Every effort is made to keep the website up and running smoothly. However, Go Walk Tas Pty Ltd takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.
If you have any questions regarding our security policy, please feel free to contact us at:
Postal address: PO Box 8082, Trevallyn, TAS 7250
Email address: email@example.com
Telephone: +61 436 375 734
Go Walk Tas Pty Ltd recognizes that your personal information is very important to you and we are committed to promoting confidence in the manner in which your personal information is handled by us. We abide by the National Privacy Principles for the protection of personal information, as set out in the Privacy Act 1988. The information provided by you when you make a booking or make an enquiry through our website (“Personal information”) means any information or an opinion about you, from which your identity is apparent or can reasonably be ascertained.
We do not collect personal information about you unless it is necessary for providing our services or products to you. We will, where reasonable and practicable to do so, collect that information directly from you by;
- Direct contact from you when you make a booking, enquiry or request;
- If you participate in a survey by us
The type of personal information we receive and store is;
- Any specific information you provide to us, such as your name; e-mail address, address (work or home), telephone number, occupation, the company for which you work and any tours that interest you.
The personal information that we collect is used for:
- undertaking the booking of the tour(s) requested by you, confirming bookings & advising you of any changes to your booking;
- answering any enquiries from you;
- informing you of any coming events that might interest you;
- providing you with articles or information on topics that may be of interest to you; and
- Statistical purposes.
With the personal information that we collect, we hope to improve the services, products and information that we provide to you.
Please contact firstname.lastname@example.org if you have any questions or concerns about how we store and use your information. We may amend this policy from time to time.
3. Booking Terms and Conditions
The below terms and conditions relate to Go Walk Tas’ DAY TOURS IN LAUNCESTON
Guests must be at the GWT booking office 15 minutes prior to scheduled trip departure time.
Pricing Currency and GST
All prices displayed on our website are in Australian Dollars (AUD) and are inclusive of GST.
Bookings are subject to availability
We operate regular tours throughout the summer and shoulder seasons. However, to provide an intimate experience, spaces on our tours are limited and all bookings are subject to availability.
Booking Cancellation Policy
Please note that all tours with Go Walk Tas will go ahead regardless of the weather. Please dress to the conditions.
As avid travellers ourselves, we understand plans can change. As our tours are often fully booked, we do have a waiting list for guests that are unable to obtain a booking on their preferred date. If you are running late or you decide that you are unable to attend the tour, we ask that you please contact our booking office to cancel your reservation. This will enable us to offer a spot to a waitlist guest.
Go Walk Tas reserves the right to charge the following fees for a cancellation;
Cancellation within 24 hours of tour commencement – 100% fee
Cancellation within 48 hours of tour commencement – 50% fee
Cancellation more than 48 hours before tour commencement – No fee
We always encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
Go Walk Tas reserves the right to cancel or vary any of our tours and incurs no liability for any such cancellation or alteration.
4. Merchandise Refund Policy
If you purchase clothing or souvenirs from our booking office, we are not required to provide a refund or replacement if you change your mind. If there is a fault with an item, we will either exchange, refund or replace the item in accordance with the requirements of Australian consumer law. Please keep your receipt as proof of purchase. Gift Vouchers cannot be refunded or redeemed for cash.